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Service Overview
Vangent's flexible Taxpayer Relief Act (TRA) Services provides post-secondary institutions with a reliable, cost-effective solution to the information reporting requirements imposed by the Taxpayer Relief Act (TRA) of 1997. Our proven management team will deliver end-to-end service excellence.
We offer three service levels to meet diverse requirements. To discuss your needs and to receive a pricing quote, please supply your contact information to us by filling in the form on the TRA Services Sign Up Page or give us a call directly at 800-654-8341.
TRA Services, Vangent
845 Capitol Drive, SW, Suite 100
Cedar Rapids, Iowa 52404-9058
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1. Standard Service |
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- Dedicated customer service representatives to guide you through the TRA process, including file preparation and testing
- Live test output for your approval prior to full file submission and mailing of 1098-Ts
- Printing and mailing of 1098-Ts to students by January 31, including:
- Full-page 1098-T with customized text, including a Tax Credit Fact Sheet
- Notification that your 1098-Ts have been mailed
- Electronic submission of data to IRS by February 28
- Assistance in resolving error records
- Archive file provided to school
- Optional (additional charges apply):
- Financial detail printed on the reverse side of 1098-T forms to inform students of their transactions and reduce inquiries to you
- IRS archive media in CD, diskette, or tape format
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2. Web Service |
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All Standard Service items above, plus:
- Student data posted to our secure Web site, allowing:
- Schools to add new 1098-T records via the Web
- Students and schools to correct data and reprint 1098-Ts via the Web (as controlled by the school)
- Optional link to your school's Web site
- Important links to IRS documents and information about claiming Hope and Lifetime Learning Credits
- The most efficient way to make corrections and provide full information to students and taxpayers
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3. Full Service |
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All Standard Service and Web Service items above, plus:
- Award-winning customer assistance for your students via a toll-free number, saving you:
- Time
- Staff resources
- Telephone lines needed to handle unpredictable call volumes
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